Privacy Policy

Effective Date: 05/03/2025

1. Introduction

Welcome to Vital Paws! We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.vitalpaws.in.

By using our website and services, you agree to the terms outlined in this policy.

2. Information We Collect

2.1 Personal Information

When you interact with our website, we may collect the following types of personal information:
✔️ Name
✔️ Email Address
✔️ Phone Number
✔️ Shipping and Billing Address
✔️ Payment Information (processed securely through third-party payment gateways)

2.2 Non-Personal Information

We also collect non-personal data to improve our services, including:
✔️ Browser type and device information
✔️ IP address
✔️ Referring website pages
✔️ Cookies and tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

✔️ To Process Orders: Ensure smooth transactions, deliveries, and payments.
✔️ Customer Support: Respond to inquiries, process returns, and improve service.
✔️ Marketing & Promotions: Send newsletters, special offers, and product updates (you can opt-out anytime).
✔️ Security & Fraud Prevention: Monitor suspicious activity and ensure secure transactions.
✔️ Website Improvement: Optimize user experience and website performance.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

✔️ Service Providers & Partners: Payment processors, shipping partners, and marketing tools (who comply with data protection regulations).
✔️ Legal Authorities: If required by law or to protect our rights, fraud prevention, or legal claims.

5. Cookies & Tracking Technologies

Cookies help us personalize your experience and improve our services. You can disable cookies through your browser settings, but this may affect website functionality.

Types of cookies we use:
✔️ Essential Cookies: Required for website operation (e.g., checkout process).
✔️ Analytics Cookies: Helps track user behavior for optimization (e.g., Google Analytics).
✔️ Marketing Cookies: Used for targeted ads and promotions.

6. Data Security & Retention

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

✔️ Retention Policy: We retain your data only as long as necessary for legal and operational purposes. You may request deletion at any time.

7. Your Rights & Choices

You have the right to:

✔️ Access & Correct Your Data – Request a copy of your stored data or update incorrect details.
✔️ Request Deletion – Ask us to remove your data (subject to legal obligations).
✔️ Opt-Out of Marketing – Unsubscribe from promotional emails.
✔️ **Restrict Data